Develop into well-rounded line managers, armed with a flexible ‘toolkit’ for any situation.
Understand that each individual is unique, adapting their management style accordingly to meet the distinct individual needs.
Engage in questioning techniques and active listening to understand and support all employees in reaching their full potential.
Clearly define expectations; set objectives and goals; agree performance metrics; and drive desired outcomes for success.
Coach and mentor their individuals and teams, supporting through challenges and helping them to grow and develop.
Hold team members accountable for their contribution and provide focus and guidance to realign efforts when necessary.
Manage in tough times as well as the good - positioning the company for long-term success and sustainability.
Role model a positive example of leadership behaviour, attitude and values - motivating others to perform at their best.
Embrace their authentic selves and core values while effectively managing, developing and nurturing their teams.